I'm mad at Citibank idiots.

I try to send a wire transfer (living overseas) to pay off my balance and it goes awry ( -does anyone know what a 'BNF' name and account are??). I get on the phone and communicate the problem, get some better wire transfer info and am told to try again...and if there are any finance charges to just call back and they'll be reversed. After about $100 in wire transfer fees, the payoff balance was wrong and my account falls $15 short of paid off --and now there are again finance charges and I am again looking at another wire transfer (their Click2Pay doesn't accept foreign banks even when paying in US funds).

ArrrRrrrrr...........